BMC Remedy/Helix Developer

This is a fully remote position, open to applicants in United States.

📋 Description

• Offer technical expertise regarding application and integration functionalities.

• Collect requirements, create presentations, conduct demonstrations, and document client needs.

• Design workflows and integrations in the Developer and Innovation Studio.

• Develop RestAPI, WebService, and LDAP integrations.

• Oversee incident assignments and maintain communication with customers.

• Ensure the Production environment is maintained and updated while achieving KPI thresholds.

• Manage sprint workloads and project forecasts.

⛳️ Requirements

• A minimum of 5 years of experience in software development.

• BMC Accredited Administrator or equivalent proficiency in BMC Remedy/Helix Developer Studio.

• Familiarity with SAAS solutions or AWS Cloud environments.

• Experience with BMC Remedy version 23.x or later.

• ITIL Foundation knowledge is advantageous.

• Understanding of Helix/Remedy application process flows.

• Proficiency in one or more Helix applications version 23.x or higher, such as Incident Management, Change Management, Smart Reporting, etc.

• Experience with Pentaho Spoon, BMC HDM, RestAPI, or Webservices.

🏝️ Benefits

• Health insurance.

• 401(k) with company matching contributions.

• Paid time off, including vacation, sick leave, and holidays.

• Paid parental leave.

• Flexible working hours.

• Telecommuting options.