Billing & Refunds Coordinator

This is a fully remote position, open to applicants in Argentina.

📋 Description

• Handle Customer Experience support inquiries related to payments, invoicing, and refunds.

• Oversee customer accounts and provide assistance with cash receipts, incoming Wire and ACH payments, and resolving discrepancies.

• Compile daily and monthly journal entries in the ERP system for Cash and Accounts Receivable transactions.

• Manage Sales Team Requests, including refunds, credits, rate adjustments, and other unique payment issues in Admin, Stripe, and Avalara.

• Discover opportunities to optimize and improve automation within accounts payable and accounts receivable processes.

• Develop and revise accounting policy memos and process flowcharts.

• Maintain Sales Tax Exemptions and facilitate refunds in Avalara.

• Act as a primary point of contact for key sellers, providing proactive updates on sales proceeds and payout timelines.

⛳️ Requirements

• Bachelor’s degree or progress towards a degree in Accounting, Finance, Business, Customer Service, or a related area is preferred.

• 4–6 years of experience in Accounts Receivable, Treasury, Bookkeeping, Customer Support, or similar finance support positions.

• Knowledge of basic accounting principles and experience with ERP systems.

• Experience with Stripe or Oracle Fusion is preferred.

• Proficient in Excel.

• Strong attention to detail in data entry and transaction processing.

• Excellent communication and organizational abilities.

• Capacity to work independently and prioritize multiple tasks in a fast-paced environment.

🏝️ Benefits

• Remote work.

• Opportunities for learning, growth, and professional development.

• Engaging and challenging projects.

• Autonomy and ownership of development tasks.

• Chance to collaborate with a team of professionals and specialists.