This is a fully remote position, open to applicants in Canada.

• Generating, finalizing, and distributing invoices to clients in accordance with their agreements and company protocols.

• Accurate establishment and creation of billing contracts for revenue streams based on a review of relevant documents.

• Creating invoices for daily billings and monthly renewals.

• Managing and processing orders while ensuring precision and compliance with the billing procedures.

• Setting up projects and billing requirements as specified in the Statement of Work (SOW).

• Monitoring and sending reminders to project managers regarding billing milestones that have not yet been billed.

• Preparing billing and collection reconciliations to assist internal departments in addressing customer inquiries.

• Drafting quotes necessary for customers to initiate purchase orders (POs) and payments.

• Uploading invoices to customer portals and keeping portal information current.

• Maintaining and verifying customer contact details, invoicing instructions, and other essential billing information on customer accounts.

• Coordinating the setup of vendor forms, payment methods, and portals with customers to ensure accurate and timely payments.

• Researching and resolving various internal inquiries related to account status.

• Identifying and implementing enhancements to billing processes and procedures.

• Performing other administrative tasks as assigned.

• A minimum of 3-5 years' experience in a billing and accounts receivable position.

• Advanced proficiency in Microsoft Office (Word, Excel, and Outlook).

• Experience in utilizing and maintaining billing systems and software.

• A Degree or Diploma in Accounting, Business Administration, or a related field.

• Experience with Salesforce is an asset.

• Background in a software or subscription business is preferred.

• Health insurance

• 401(k) matching

• Flexible work hours

• Paid time off

• Remote work options

Billing Coordinator

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