Bilingual Patient Support Representative, Spanish Speaking

This is a fully remote position, open to applicants in Texas.

📋 Description

• Handle 40-50 incoming calls daily with empathy and understanding.

• Serve as the initial point of contact for patients seeking information and assistance regarding services and orders.

• Accurately represent Aveanna and its core values.

⛳️ Requirements

• Bilingual in Spanish and English is essential.

• At least 2 years of experience in a call center setting.

• A minimum of 1 year of experience in the medical field or familiarity with medical terminology (preferably related to DME and Home Healthcare).

• High school diploma or GED is required.

🏝️ Benefits

• Fully remote work arrangement.

• Equipment will be provided.

• Enjoy a fun and inclusive work atmosphere.

• Comprehensive benefits package, including Sick Time, Vacation, 401K, Dental, Vision, and Life Insurance.

• Two additional bonus days off (“Fun Day” and “Inclusion Day”).

• Six paid holidays throughout the year.

• A supportive team with role-specific training to facilitate your success.

• Opportunities for internal advancement.

• Access to interactive clubs and engagement activities.