Bilingual Operations and Scheduling Virtual Assistant

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Coordination of schedules and shifts

• Review daily and future schedules

• Assist with shift updates, call-outs, and coverage requirements

• Organize replacement coverage and inform about schedule modifications

• Verify shift details, including time, location, and assigned personnel

• Maintain precise scheduling records

• Support operations

• Follow up on employee availability and attendance

• Dispatch reminders and operational updates

• Keep spreadsheets, trackers, and operational notes updated

• Assist with various day-to-day administrative duties

• Manage Connecteam Administration

• Review shifts, clock-ins, and attendance records

• Address missing clock-ins and attendance issues

• Update notes and scheduling information

• Identify discrepancies for management review

• Effective communication and follow-up

• Engage professionally with employees and managers in both English and Spanish

• Raise urgent matters such as no-shows, scheduling conflicts, or attendance issues

• Keep management updated on pending items and completed tasks

⛳️ Requirements

• Proficiency in English and Spanish (both written and verbal)

• Prior experience in administrative support, operations support, scheduling, dispatch, staffing coordination, or related fields

• Strong attention to detail and capability to adhere to processes

• Exceptional organizational and follow-up abilities

• Skill in prioritizing urgent tasks and managing multiple assignments

• Comfortable utilizing spreadsheets and online systems

• Professional written communication capabilities

🏝️ Benefits

• 100% Remote

• Transportation Allowance