Bilingual Medical Virtual Assistant – Live Medical Scribe

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide real-time medical scribing assistance during telemedicine consultations.

• Ensure charts are accurately updated, well-organized, and prepared for provider review.

• Aid in chart preparation prior to appointments by examining notes, lab results, medications, and relevant patient history.

• Input essential clinical information into the EMR, including the primary concern, diagnosis context, and medication details.

• Facilitate lab ordering processes, which includes selecting the appropriate lab facility, attaching diagnosis codes, and confirming order completeness.

• Assist in reviewing referrals, authorizations, and necessary documents before patient visits.

• Manage prior authorizations as part of the daily workflow within the clinic.

• Offer bilingual support in Spanish and English, including real-time translation during patient interactions when required.

• Help coordinate patient scheduling and workflows effectively.

• Handle around 40 calls per day when not actively engaged in scribing.

• Provide backup support for phone and administrative tasks when in-office team members require coverage.

• Communicate effectively with the clinic team regarding urgent updates, follow-ups, and task statuses.

• Uphold high standards for confidentiality, HIPAA compliance, and accuracy in documentation.

⛳️ Requirements

• Proficient in both English and Spanish.

• Minimum of 6 months experience as a medical scribe.

• Capable of managing a high-volume phone workflow, including approximately 40 calls daily when not scribing.

• Willingness to assist with prior authorization tasks.

• Strong grasp of medical terminology, charting, and patient coordination.

• Comfortable supporting a provider during live telemedicine sessions.

• Experience with EMR documentation, chart preparation, referrals, and insurance workflows is highly advantageous.

• Ability to adhere to established systems and quickly adapt to clinic-specific procedures.

• Exceptional attention to detail and capacity to remain organized while managing multiple tasks.

• Professional, reliable, and responsive during working hours.

🏝️ Benefits

• Reliable high-speed internet connection.

• Backup internet and power source preferred.

• A quiet and professional workspace conducive to patient-facing support.