Bilingual Commissions Administrator – English/French

This is a fully remote position, open to applicants in Canada.

📋 Description

• Collaborate with insurance providers to link clients with new financial associates.

• Facilitate communication among clients, agents, and insurance providers to transfer enforce policies.

• Build strong working relationships with the sales team and assist them in processing client applications.

• Review client transfer forms to verify their completeness and ensure required agent codes are included.

• Maintain and revise the department's process manual.

• Execute additional tasks related to the Client Services department as requested by your direct manager.

⛳️ Requirements

• Previous experience in office administration is essential.

• Professional proficiency in both French and English is necessary.

• Experience in an IMO or the insurance industry is advantageous.

• Exceptional written and verbal communication skills, with the capability to convey information clearly and professionally across all platforms.

• Friendly and approachable demeanor, skilled in building rapport while explaining complex information.

• Highly organized with outstanding time management skills; adept at prioritizing and managing multiple tasks in fast-paced environments.

• Technically savvy, with the ability to quickly learn and adapt to new software and systems.

• Composed and solution-focused under pressure, maintaining a positive and proactive attitude.

• Strong critical thinking and problem-solving capabilities.

• Dependable, trustworthy, and committed to precision and attention to detail.

• Demonstrates accountability, ownership of responsibilities, and receptiveness to feedback.

• Must reside in Canada and be authorized to work.

🏝️ Benefits

• Work-life balance with paid vacation and sick days

• Competitive compensation

• Comprehensive medical, dental, and vision benefits

• Flexible work options: on-site, remote, and hybrid

• Career growth and development opportunities

• Diverse team environment

• Straight day shifts with no weekends

• Company events and celebrations

• Tuition reimbursement

• Company-provided equipment