Benefits Eligibility Specialist

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Set up new groups within all relevant eligibility services technology platforms.

• Manage changes, renewals, and open enrollment processes in eligibility technology systems.

• Carry out daily eligibility operations and maintenance tasks.

• Review eligibility audit reports and update member information as necessary.

• Address inquiries and requests from both internal and external parties.

• Deliver training and technical assistance to clients utilizing Allied’s web-based enrollment platform.

• Execute quality assurance testing.

• Implement quality protocols and audits to maintain data integrity.

• Identify and escalate issues with internal and external stakeholders.

• Oversee data transfers and manage data input processes.

• Undertake additional responsibilities as assigned.

⛳️ Requirements

• Bachelor’s degree is preferred, or equivalent professional experience.

• 1–3 years of experience in benefits administration, with a strong emphasis on benefits administration technology.

• Proficiency in Word.

• Intermediate proficiency in Excel.

• Intermediate or higher proficiency in Access.

• Basic communication skills.

• Exceptional written and verbal communication abilities.

• Capability to work for extended periods while seated and using a computer.

• Access to cable broadband or fiber optic internet service with a minimum of 100 Mbps download and 25 Mbps upload speeds.

• Strong sense of accountability.

• Customer service-oriented mindset.

• Possession of functional and technical skills.

• Commitment to quality.

• Effective time and task management skills.

🏝️ Benefits

• Medical Insurance

• Dental Insurance

• Vision Insurance

• Life Insurance

• Disability Insurance

• Generous Paid Time Off

• Tuition Reimbursement

• Employee Assistance Program (EAP)

• Technology Stipend

• Flexible work-from-home arrangement