Back Office, Customer Support

This is a fully remote position, open to applicants in Turkey.

📋 Description

• Managing customer emails through a ticketing system

• Ongoing maintenance and follow-up with current customers

• Providing support via telephone

• Handling customer record processing

⛳️ Requirements

• Fluent German speaker

• Basic computer proficiency

• Fully equipped home office setup (desk, chair, internet, laptop or desktop, noise-cancelling headset)

• Strong motivation and dedication

• Reliable high-speed internet connection

🏝️ Benefits

• Competitive monthly salary (€750.00 - €850.00)

• Fully remote work opportunity

• Work hours from 08:00 to 17:00 (German time)

• Maximum of 40 hours per week, Monday to Friday (weekends off)

• 20 vacation days plus all German public holidays off

• Regular coaching and training in various fields