Automation Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Evaluate current workflows to pinpoint manual, repetitive, and friction-laden tasks ideal for automation.

• Develop process maps and conduct workflow analyses.

• Create documentation for both current-state and future-state workflows.

• Prioritize the inventory of automation use cases.

• Review program documentation to uncover opportunities for summarization, standardization, and automation.

• Compile summaries of gap analyses.

• Propose automation use cases for documentation processes.

• Construct workflow decision trees and establish business rules.

• Assist in identifying automation opportunities linked to release readiness and deployment risk assessments.

• Evaluate incident response and root cause analysis workflows for automation feasibility.

• Create reusable AI prompts to facilitate the automation of recurring operational tasks throughout the program.

• Document business rules, requirements, and acceptance criteria for automation initiatives.

⛳️ Requirements

• Bachelor’s degree in Business Administration, Information Technology, Healthcare Administration, or a related field.

• Over 5 years of experience as a Process Automation Engineer supporting enterprise IT or healthcare modernization initiatives.

• Proven experience in gathering and documenting business and functional requirements for complex systems and applications.

• Strong grasp of Agile methodologies and requirements management processes.

• Experience in facilitating discussions with stakeholders and converting business needs into technical solutions.

• Excellent analytical, organizational, and problem-solving abilities.

• Outstanding written and verbal communication skills.

• Familiarity with collaboration and project management tools such as Jira, Confluence, Azure DevOps, Microsoft Visio, or similar platforms.

🏝️ Benefits

• Comprehensive benefits package for you and your family.

• A culture that prioritizes innovation, growth, collaboration, and quality.

• Access to state-of-the-art tools and technologies.