Auto Damage Trainee

This is a fully remote position, open to applicants in Mississippi.

📋 Description

• Collaborate with stakeholders, examine insurance policies, assess vehicle conditions, create estimates, and oversee rental car arrangements.

• Address customer inquiries, guaranteeing a favorable experience.

• Enhance customer satisfaction through impactful interactions.

⛳️ Requirements

• Experience in customer-facing roles is preferred.

• Background in high-volume call centers with KPIs (Key Performance Indicators) and measurable targets is advantageous.

• An active Adjusters license is preferred (training and exam costs covered).

• A High School Diploma or GED is required; a College degree is preferred.

• A valid driver’s license that complies with company underwriting standards is necessary.

• Excellent customer service, interpersonal, problem-solving, and empathy abilities are essential.

• Must be adaptable, detail-oriented, and capable of prioritizing and multitasking across various platforms.

• Availability to work evenings, weekends, and holidays is required.

🏝️ Benefits

• Health and wellness benefits available from Day 1 (including medical, dental, vision, flexible spending accounts, and more).

• Start accruing Paid Time Off immediately, alongside 13 paid holidays each year (8 fixed, 5 floating).

• 401(k) plan with up to 6% match, with immediate vesting.

• GEICO Strive, a tuition assistance program that provides up to $5,250 annually.

• Opportunities for Professional Growth: Licensing and continuous education at no cost, featuring hundreds of eLearning courses to develop your skills.

• GEICO’s leading paid trainee program includes 3 weeks of mandatory hands-on training at our Ashburn, VA facility, plus 2 weeks at a field training center (NY, TX, CA), with mentors to support your learning and development.