Auto Damage Consultant

This is a fully remote position, open to applicants in Texas.

📋 Description

• Take charge of complex repair challenges, assessing the precision and quality of claims processing and estimation tasks.

• Utilize enhanced judgment, independence, and accountability to bolster customer satisfaction, repair standards, and operational productivity.

• Oversee repair quality involving greater intricacies, acting as a bridge among repair shops, clients, and internal stakeholders.

• Detect patterns, address escalated concerns, and provide valuable insights to management while ensuring that repairs align with quality and service benchmarks.

⛳️ Requirements

• A minimum of 5 years of experience (preferred) with an auto estimating program like CCC One, alongside a solid background in damage analysis.

• Knowledge of automotive technical repairs within a collision repair environment, including familiarity with repair methods, processes, and the ability to identify related and unrelated damages.

• A designated workspace at home that is private and free from interruptions.

• An internet connection with a minimum download speed of 50 MB and an upload speed of 5 MB.

🏝️ Benefits

• Competitive salary determined by experience and qualifications.

• Coverage for medical, dental, and vision needs.

• Participation in the Allstate pension plan and 401(k) savings program.

• Access to Ayco financial coaching services.

• Resources for mental and emotional well-being through Spring Health.

• Paid parental leave offered.

• Reimbursement for adoption expenses.

• Paid time off available.

• Tuition reimbursement program.

• Incentives for wellness initiatives.