Audit Support Specialist

This is a fully remote position, open to applicants in Serbia.

📋 Description

• Conduct audits of freight bills and carrier invoices to ensure accuracy in accordance with contracts, routing guides, and shipment execution data.

• Verify rating structures (tariffs, discounts, accessorials, fuel surcharges) and confirm compliance with billing requirements.

• Detect discrepancies or potential cost leaks and escalate issues to the Process Improvement Supervisor for resolution.

• Assist in margin protection by ensuring precise buy versus sell alignment for all shipments.

• Maintain documentation and audit trails in alignment with financial controls and client specifications.

• Uphold internal controls to guarantee regulatory compliance (e.g., SOX, specific client audit requirements).

• Collaborate with the Process Improvement Supervisor to pinpoint recurring billing errors and aid in developing corrective action plans.

• Ensure that SOPs, work instructions, and business rules are adhered to consistently during daily auditing tasks.

• Work alongside LTL and TL Operations teams to verify shipment data and address rating discrepancies.

• Collaborate with Carrier Procurement and Client Success teams to harmonize contract terms and billing expectations.

• Offer feedback to the Process Improvement team regarding systemic gaps or automation opportunities.

• Engage in cross-functional workstreams aimed at minimizing cost leakage and enhancing billing accuracy.

• Compile audit reports and summarize findings for review with the Process Improvement Supervisor.

• Assist in tracking KPIs related to audit accuracy, recovery of overcharges, and issue resolution timelines.

• Support process improvement initiatives that include system enhancements, automation tools, and reporting dashboards.

• Contribute to special projects such as client audits, system migrations, or carrier contract realignments.

⛳️ Requirements

• An Associate or Bachelor’s degree in Accounting, Finance, Business, or Supply Chain is preferred; equivalent work experience is also accepted.

• 1–3 years of experience in logistics, auditing, billing, or financial operations.

• Solid understanding of freight rating, contracts, and typical accessorial charges (LTL experience is preferred).

🏝️ Benefits

• 10+ business days of paid time off.

• Team building and corporate events.

• Equipment provided.