
Audio Specialist – Freelance AI Trainer
Posted May 2

Posted May 2
• Develop and implement role-play-based evaluation scenarios that replicate realistic customer service interactions across various domains.
• Assist in creating diverse and representative datasets utilized for assessing conversational audio agents.
• Assess model performance using a standardized set of qualitative and quantitative metrics.
• Ensure evaluations align with genuine customer expectations regarding clarity, efficiency, and a natural conversational flow.
• Excellent verbal communication skills in a simulated customer support setting.
• Proficiency in English, demonstrating fluency in all language skills: reading, listening, writing, and speaking.
• Access to a high-quality microphone to guarantee clean and reliable audio input during evaluations.
• Comfort in working with structured prompts, evaluation rubrics, and technical guidelines.
• A device capable of running audio recording software and opening extensive technical documentation.
• Company-sponsored benefits do not apply.
NICE
Oxfam America
Volkswagen Group
Volkswagen Group
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