ATM Development Engineer, L3 Support

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Design, develop, and maintain user interfaces for ATMs utilizing **XML, HTML, CSS, and JavaScript**.

• Offer **Level 3 ATM support**, identifying and resolving intricate software, hardware, network, and telecommunications challenges.

• Execute installations, configurations, and upgrades of ATM / ITM software.

• Develop, manage, and sustain ATM software images through **Python and PowerShell scripting**.

• Diagnose production issues, conduct root-cause analysis, and implement sustainable solutions.

• Assist in ATM-related project delivery initiatives, encompassing testing, deployments, and rollouts.

• Work collaboratively with internal teams and vendors to enhance ATM functionality, reliability, and performance.

• Document solutions, configurations, and support protocols.

• Undertake other related responsibilities as assigned.

⛳️ Requirements

• **Fluent in English and Spanish (both spoken and written) – Required**.

• Minimum of 1 year of experience with **telecommunications and networking protocols**.

• At least 2 years of experience with **SQL**.

• A minimum of 1 year of experience with **Python or other scripting languages**.

• At least 1 year of experience with **PowerShell scripting**.

• A minimum of 1 year of experience with **XML**.

• At least 2 years of experience with **HTML, CSS, and JavaScript**.

• Experience in supporting production systems in a technical or engineering setting.

• Familiarity with ATM or kiosk platforms (e.g., NCR, Hyosung, Diebold Nixdorf).

• Knowledge of Windows-based embedded systems.

• Experience in financial services or payments sectors.

• Exposure to release management, change control, or deployment processes.

🏝️ Benefits

• Employment terms, including benefits, may differ based on country and engagement type (e.g., direct employment or contractor), in accordance with local regulations.