Athena IDX Trainer – Back End

This is a fully remote position, open to applicants in United States.

📋 Description

• Conduct instructor-led and virtual training sessions for back-end users on the Athena IDX platform.

• Educate staff on workflows that encompass billing, claims processing, payment posting, adjustments, and accounts receivable follow-up.

• Tailor training materials to suit client workflows and system configurations.

• Offer hands-on assistance and guidance to end users during and after training sessions.

• Collaborate with project teams to gain insights into system updates and training requirements.

• Aid in the development and revision of training documentation, job aids, and user manuals.

• Support go-live activities, including providing on-site assistance as necessary.

• Collect feedback from users and stakeholders to enhance training effectiveness.

• Ensure training is in line with revenue cycle best practices and operational objectives.

⛳️ Requirements

• Proven experience in delivering training on Athena IDX (also referred to as GE Centricity Business / IDX).

• Strong understanding of back-end revenue cycle workflows, including billing, claims, and accounts receivable.

• Experience in conducting instructor-led and/or virtual training sessions.

• Exceptional communication and presentation skills.

• Capability to engage and assist end users with varying degrees of technical proficiency.

🏝️ Benefits

• Opportunity to work in a dynamic and collaborative environment.

• Professional development and training opportunities.

• Competitive compensation and benefits package.