Assurance Technical Specialist

This is a fully remote position, open to applicants in New York.

📋 Description

• Act as the content leader for areas focused on accreditation and chain of custody assurance.

• Oversee the revision and calibration of documents within designated focus areas.

• Manage responses to inquiries from stakeholders within assigned focus areas.

• Assist the Supply Chains and Claims & Labeling teams when Assurance input is needed.

• Engage with assurance providers through email, online communities, and virtual meetings.

• Investigate and document issues related to Textile Exchange standards and assurance policies.

• Respond to technical inquiries regarding Textile Exchange standards and assurance policies.

• Administer and track information requests from assurance providers.

• Maintain and disseminate supporting documents related to standards and assurance policies.

• Facilitate assurance-provider engagement initiatives and ensure compliance with certification systems.

• Provide administrative assistance for assurance processes associated with certification bodies.

• Enhance and manage assurance systems, including databases, document management, and case management.

• Offer guidance to stakeholders and support the Standards System Department.

• Assist with language interpretation or translation as needed and as skills permit.

• Represent Textile Exchange at various events and meetings.

• Coordinate meetings and webinars with the assurance-provider community.

⛳️ Requirements

• Two to four years of experience in certification, standards, or sustainability schemes.

• Familiarity with accreditation systems, such as ISO 17065 and/or ISO 17011.

• Understanding of chain of custody certification and auditing processes.

• Excellent English communication skills.

• Ability to synthesize and clearly present complex information.

• Capacity to communicate and collaborate effectively in English with non-native speakers.

• Detail-oriented, logical, systematic, methodical, and exceptionally organized.

• Proven interest in the vision, mission, and goals of Textile Exchange.

• Ability to thrive in a flexible, fast-paced remote environment, meet deadlines, and regularly update on progress.

• Comfortable with ambiguity and adaptable to changing directions.

• Strong work ethic, self-motivated, and capable of working effectively from home.

• Strong team-oriented mindset.

• Able to work remotely/from home 100% of the time.

• Willingness to accommodate flexible working hours with minimal daily schedule overlap.

• Proficient in Microsoft Office 365, with advanced Microsoft Excel skills.

• Flexible in communicating across multiple time zones outside standard working hours.

• Able to travel internationally on occasion.

• Preferred: knowledge of additional languages, particularly Mandarin.

• Preferred: native-level proficiency in English, especially for technical writing.

• Preferred: one to two years of experience with a certification body.

• Preferred: knowledge of recycling, animal fiber farming, or organic cotton standards.

• Preferred: college or university degree (B.A., B.S., or equivalent).

• Preferred: experience with Textile Exchange, ISEAL, or ISO 17065-based standards.

🏝️ Benefits

• 100% remote work from home.

• Flexible working hours with minimal daily overlap with supervisors and teammates.

• Flexible communication across multiple time zones.

• Opportunity to join a global environmental nonprofit.

• Required travel up to 20%.