Associate Product Manager – Platform AI

This is a fully remote position, open to applicants in Serbia, +1 more country.

📋 Description

• Assist in managing the lifecycle of the AI product line from strategic planning to tactical execution.

• Collaborate with development and marketing teams to define market requirements, user and buyer personas, product planning, and communications.

• Develop, maintain, and present AI product roadmaps for both internal and external stakeholders.

• Support the creation of business cases for AI initiatives and objectives.

• Facilitate the end-to-end delivery of AI functionalities across the platform.

• Conduct market research, technology evaluations, competitive assessments, and identify AI-related market challenges.

• Engage with customers and partners to collect requirements and insights regarding AI use cases.

• Participate in events, seminars, and customer demonstrations.

• Document and present market and product requirements effectively.

• Articulate conceptual ideas and design rationale for AI features clearly.

• Aid in new product release processes and organizational coordination.

• Assist with customer demonstrations, interviews, and onboarding/setup for AI features.

• Enable application teams, VARs, and ISVs in utilizing AI tools developed by the Platform AI team.

• Identify beta customers and assist in the beta and managed-availability release processes.

• Review documentation and training materials, providing constructive feedback to the Education teams.

• Evaluate Quality Assurance outputs to ensure AI features achieve high customer satisfaction levels.

⛳️ Requirements

• Familiarity with ERP, SaaS, or business application concepts through coursework, internships, or prior experience.

• 1–3 years of experience in product management, business analysis, product ownership, development, coordination, and/or delivery within business applications.

• A blend of business and technical curiosity, coupled with a passion for AI capabilities and their real-world applications.

• Willingness and ability to engage directly with customers.

• Highly detail-oriented and organized.

• Strong decision-making and time management abilities.

• Proficient in listening, questioning, and problem-solving.

• Self-motivated with realistic goal-setting abilities.

• Outstanding organizational and communication skills.

• Willingness and ability to travel to the United States as required.

🏝️ Benefits

• Eligibility for annual bonuses.

• Stock option eligibility.

• Sales incentives eligibility for specific roles.

• Comprehensive healthcare benefits, including medical, dental, and vision insurance for employees and their dependents.

• Employer-paid Short-Term and Long-Term Disability coverage.

• Basic life insurance coverage.

• 401(k) retirement plan with company matching contributions.

• Flexible time off policy.

• Sick leave and safe leave provisions.

• Opportunities for professional and financial growth.

• Availability of remote work options.