Associate Operational Excellence Director

📋 Description

• Oversee the planning, execution, and completion of enterprise projects and cross-functional programs from initiation to close-out.

• Define the project scope, objectives, deliverables, timelines, and success metrics in line with organizational priorities.

• Manage project risks, dependencies, and issues, escalating as necessary to ensure successful outcomes.

• Implement structured project and program management methodologies to guarantee consistent and predictable delivery.

• Foster a vision and commitment to continuous improvement in operational excellence throughout all activities.

• Convert enterprise and functional strategies into actionable plans and roadmaps for enterprise initiatives.

• Assist in the execution of transformation, process improvement, and operational effectiveness programs.

• Discover opportunities to enhance efficiency, quality, scalability, and consistency across the organization.

• Ensure that enterprise initiatives comply with governance requirements, quality standards, and regulatory expectations.

• Direct the evaluation of business processes and workflows to pinpoint opportunities for enhancement or automation.

• Lead stakeholders through root-cause problem-solving techniques to uncover core process challenges.

• Spearhead the development of recommendations for process improvements, utilizing input from subject matter experts.

• Collaborate with cross-functional leadership to prioritize improvement opportunities and advance strategic initiatives.

• Identify, develop, and implement strategies for ongoing and sustained enhancement in operational functions, including tools, systems, staffing, procedures, and communication.

• Collaborate on the design and execution of new business processes with organizational context and priorities considered.

• Lead organizational change management to ensure the adoption and sustainability of process modifications.

• Manage internal communication to effectively inform stakeholders about progress, performance, key issues, and blockers that could affect business goals or critical program and project completion.

• Identify operational risks and drive the implementation of mitigation strategies.

• Ensure or manage the documentation of business processes.

• Establish key performance metrics and dashboards to monitor operational performance.

• Convert enterprise and functional strategies into actionable plans and roadmaps for enterprise initiatives.

• Assist in the execution of transformation, process improvement, and operational effectiveness programs.

• Discover opportunities to enhance efficiency, quality, scalability, and consistency across the organization.

• Ensure that enterprise initiatives comply with governance requirements, quality standards, and regulatory expectations.

• Oversee or guide training and support to teams on new processes and how to identify improvement opportunities, promoting awareness of continuous improvement initiatives.

• Standardize best practices and processes across the organization to ensure consistency and sustainability.

• Monitor, measure, and assess the effectiveness of new initiatives and processes, making adjustments as necessary.

• Develop and oversee key performance indicators (KPIs) to track progress and facilitate decision-making.

• Track the adoption of process, system, and organizational changes to ensure long-term and sustained adherence.

⛳️ Requirements

• Bachelor’s degree (or its international equivalent) plus 12 years of relevant experience.

• Experience in CRO/pharmaceutical/biotechnology drug development or proven competency in the critical areas of the role.

• Strong drug development experience with a comprehensive understanding of other functions pertinent to the position.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health, dental, and vision insurance.

• Opportunities for professional development and career advancement.

• Flexible working hours and remote work options.

• Generous paid time off and holiday policies.