Associate Medical Director – Clinical Affairs

This is a fully remote position, open to applicants in United States.

📋 Description

• External Representation: Act as a representative for Included Health at various conferences, seminars, and industry events, demonstrating our expertise in clinical navigation, virtual care, care management, and building connections with potential clients and partners.

• Educational Sessions: Create and present engaging educational sessions for healthcare professionals, clients, and the general public on relevant topics concerning general health and well-being.

• Sales Support: Partner with the sales team to emphasize the value of our clinical services during client meetings, aiding in upsell opportunities and improving client satisfaction.

• Client Engagement: Collaborate closely with existing clients to grasp their general health management needs, provide strategic advice, and address any issues or concerns in a prompt and effective manner.

• Implementation Support: Assist in the formulation and execution of strategies for new clients launching services such as clinical navigation, virtual care, care management, All-Included Care (AIC), and/or utilization management (UM).

• Escalation Support: Aid in managing client escalations, offering timely intervention, and working with internal teams to resolve issues efficiently and satisfactorily.

• Patient Care: Capable of providing clinical navigation services and/or virtual care as required.

• Other duties as assigned.

⛳️ Requirements

• Physician (MD/DO) with a minimum of 5 years of post-residency experience. Must hold a valid license in good standing in your state of residence throughout your employment and maintain board certification in your primary specialty.

• Clinical Experience: Proven high-quality clinical experience with a solid understanding of general health principles and best practices. Preference will be given to applicants who can address a diverse range of medical conditions.

• Project/Program Management: Demonstrated experience in project or program management, with the capability to coordinate and oversee multiple initiatives at once.

• Excellent Communication Skills: Outstanding verbal and written communication skills, with the ability to articulate complex medical concepts in a straightforward and succinct manner.

• Relationship Building: Track record of establishing and maintaining positive relationships with clients, colleagues, and external stakeholders.

• Strategic Thinking: Ability to think strategically and contribute to the development of clinical initiatives that enhance value for both Included Health and our clients.

• Flexibility and Adaptability: Ability to excel in a fast-paced and evolving environment, effectively managing multiple priorities and adjusting strategies as necessary.

• Patient Care: Capable of delivering clinical navigation services and/or virtual care when managing escalations.

• Availability: Willingness to work outside of standard business hours and travel as needed based on business requirements and client engagements, with an expected travel frequency of up to twice a month for 1-2 days each (averaged over the year), occasionally on short notice.

🏝️ Benefits

• Remote-first culture

• 401(k) savings plan through Fidelity

• Comprehensive medical, vision, and dental coverage via various medical plan options (including disability insurance)

• Paid Time Off ("PTO") and Discretionary Time Off (“DTO”)

• 12 weeks of 100% Paid Parental leave

• Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for unsuccessful treatments, adoptions, or pregnancies.

• Work-From-Home reimbursement to facilitate team collaboration for home office work