Associate Manager – Digital Content

📋 Description

• Develop, revise, publish, and manage website content across TDS digital platforms.

• Ensure content integrity, brand consistency, accessibility, and compliance with established content standards and guidelines.

• Oversee and maintain a comprehensive inventory of website content, ensuring that outdated or redundant materials are evaluated and updated or eliminated as needed.

• Act as the main user and subject matter expert for the CMS, facilitating efficient content workflows and resolving issues.

• Collaborate with marketing, product, legal, compliance, and other internal teams to plan and implement content updates that align with campaigns, promotions, and product launches.

• Manage the website content calendar, coordinating timelines, dependencies, and approvals to guarantee timely publication.

• Convert business requirements into clear content updates and publishing strategies that align with organizational goals.

• Identify opportunities to enhance content production and publishing through process improvements and the strategic use of AI and automation tools.

• Represent the business unit for content-centric initiatives, including privacy, security, and regulatory adjustments.

• Work with legal, compliance, and internal governance teams to evaluate the content implications of new or changing regulations and ensure timely and accurate updates.

• Assist with audits, reviews, and documentation related to digital content compliance as necessary.

⛳️ Requirements

• Bachelor's degree (or higher) -OR- 4+ years of relevant professional experience.

• Over 4 years of progressive experience in creating and managing web content.

• At least 1 year of experience working with a Content Management System (CMS).

• Demonstrated ability to collaborate effectively across an organization.

• Knowledge of telecom services and technology.

• Proficient in utilizing AI to optimize and automate repetitive tasks.

• Basic understanding of HTML (Hypertext Markup Language).

• Strong organizational and planning abilities.

• Exceptional written and verbal communication skills.

🏝️ Benefits

• Medical Coverage

• Dental Coverage

• Vision Coverage

• Life Insurance

• 401(k) Plan

• Generous Vacation & Paid Sick Leave

• Seven Paid National Holidays & One Floating Holiday

• Paid Parental Leave (6 weeks after 12 months of employment)

• Adoption & Surrogacy Assistance

• Employee Assistance & Wellness Programs

• Short-Term & Long-Term Disability

• TDS Service Discounts

• Education Assistance

• Paid Volunteer Time