Associate Director, Clinical Operations – Study Startup

This is a fully remote position, open to applicants in Canada.

📋 Description

• Responsible for collaborating with the Clinical Operations team to provide high-quality, client-focused, and profitable clinical startup services.

• Proactively manages projects during the startup phase and serves as a subject matter expert in client interactions.

• Develop and sustain strong relationships with clients.

• Engage in hiring, training, resource allocation/utilization, performance management, audits, systems, and more.

• Lead and supervise clinical study startup teams and project startup activities.

• Collaborate with Clinical Operations Leads, Project Managers, sponsors, and cross-functional teams.

• Actively enhance study startup performance across site identification, feasibility, site selection, ethics/regulatory submissions, site activation, and contract and budget negotiations.

• Ensure the quality and completeness of startup deliverables.

• Monitor project startup timelines, KPIs, cycle times, and quality metrics.

• Provide leadership, mentorship, and line management for Clinical Trial Assistants and Site Contracts/Budgets teams.

• Conduct business analysis and benchmarking within startup services.

• Propel continuous improvement initiatives throughout startup operations.

• Author governing documents such as SOPs, checklists, and templates.

⛳️ Requirements

• Bachelor’s or master’s degree in science, health studies, research fields, or a related discipline.

• 14 years of clinical research experience.

• Background in business and operational management.

• Extensive experience in business operations within a clinical research environment.

• Strong industry reputation with a broad network of client contacts.

• Proven track record of leading an organization to optimal performance.

• Exceptional people management skills with the ability to effectively interact and communicate with personnel at all organizational levels and with client contacts.

• Outstanding written communication and presentation abilities.

• Travel requirements: this position may necessitate 20% to 50% business travel.

🏝️ Benefits

• Medical, dental, and vision coverage.

• Life & AD&D insurance.

• Short- and long-term disability coverage.

• Tuition reimbursement.

• Fitness reimbursement.

• Employee assistance program (EAP).

• Pension plan.

• Generous paid time off and sick leave.

• Opportunity to earn a performance-based bonus.