Associate AI Solutions Advisor

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist in driving demand generation activities through targeted outreach collaborations with the AI GTM strategy team and the demand generation team.

• Engage in AI discovery discussions with public sector prospects as well as current Granicus clients.

• Aid in identifying customer challenges and potential opportunities for AI and process automation through structured discovery sessions.

• Collaborate with BDRs, AEs, and AI Value Engineers during the initial stages of discovery and solution formulation.

• Support the progression of opportunities from initial customer discussions to qualification and handoff.

• Contribute to pre-sales initiatives such as workshops, demonstrations, onsite working sessions, and pilot projects.

• Ensure accurate tracking of pipeline activities and opportunity updates in Salesforce, including notes, next steps, and stage advancements.

• Work together with RevOps and Marketing to enhance lead routing, qualification standards, and top-of-funnel efficiency.

• Gather customer feedback, use cases, and objections to relay to the Product, Product Marketing, and Marketing teams.

• Collaborate with Account Executives across various segments to discover AI opportunities within existing accounts and potential customers.

⛳️ Requirements

• Over 3 years of experience in a customer-facing position such as pre-sales, solution consulting, customer success, sales support, or business development at a software firm.

• Strong enthusiasm for AI, automation, and emerging technologies, with the capability to clearly articulate business value and customer use cases.

• Exceptional communication and interpersonal abilities, with confidence in engaging with customers and internal stakeholders.

• Curiosity and strong discovery capabilities, including the ability to ask insightful questions and link customer challenges to feasible solutions.

• Capacity to work effectively in a collaborative go-to-market setting with sales, marketing, and technical teams.

• Strong organizational skills and meticulous attention to detail, particularly in managing CRM data and follow-up tasks.

• Familiarity with Salesforce or comparable CRM platforms.

• Interest or experience in the public sector or govtech is advantageous.

🏝️ Benefits

• Flexible Time Off – Take the time you need to rest, recharge, and live your life.

• Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health.

• Work From Home Reimbursement – Support a productive home office environment.

• Multiple Health Plan Options – Including a 100% employer-paid plan.

• Employer HSA Contributions – When enrolled in a High-Deductible Health Plan.

• Fitness Reimbursement Program – Stay active, your way.

• On-Demand Mental Health Support – Access to Headspace and other wellness tools.

• Paid Parental Leave – For both birthing and non-birthing parents.

• Traditional & Roth 401(k) – With a generous company match.

• Life & AD&D Insurance – 100% employer-paid coverage for peace of mind.

• Online Learning Platforms – Fuel your professional development.

• Competitive Salary & Bonuses – Your contributions are valued and rewarded.