Asesor de Servicio al Cliente – Canales Digitales

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Provide assistance and guidance to mobile segment users through digital and phone channels.

• Manage inquiries promptly.

• Ensure empathetic and high-quality service that guarantees an excellent customer experience.

⛳️ Requirements

• Completed high school diploma.

• Six months of experience in Customer Service, cross-selling, preferably in a contact center environment.

🏝️ Benefits

• Salary: $1,750,905 + telework allowance + $249,095 + variable $101,052 + all legal benefits.

• Contract type: Project-based.

• Schedule: Sunday to Sunday with one compensatory day off each week, rotating shifts.

• Work modality: Supplemental telework.

• Training: 20 days with a daily assistance fee of $19,000 for attended days.

• Enjoy the benefit of having Sundays and holidays off, providing excellent work-life balance.

• Additionally, all social benefits are included.

• Opportunities for professional growth.

• Educational partnerships available for you and your family.

• Portfolio of commercial benefits.

• Financial agreements.