Asesor de Customer Experience – Turno Madrugada

This is a fully remote position, open to applicants in Peru.

📋 Description

• You will serve as the voice of our brand, addressing inquiries regarding orders, delivery statuses, and warranties.

• You will provide premium multichannel support (voice, chat, and email).

• You will ensure an exceptional user experience in every interaction.

⛳️ Requirements

• Completed secondary education (mandatory) or higher studies.

• A minimum of 6 months of customer service experience (in-person or call center), with verifiable experience on your CV.

• Assertive communication skills.

• Impeccable writing abilities.

• Excellent spelling.

• Ability to work within the established time frame.

• A private and suitable space for remote work is required.

🏝️ Benefits

• Health insurance.

• Bonuses.

• CTS.

• Vacation.

• Connectivity Bonus: S/ 40.00 per month.

• Performance Bonus: Up to an additional 15% based on operational metrics.

• Night Shift Premium: 35% additional benefit as mandated by law (for hours worked between 2 a.m. and 6 a.m.).

• Computing equipment provided by the company (PC/Laptop).