Applied AI Engineer – AI Neobank App

This is a fully remote position, open to applicants in Poland.

📋 Description

• Develop workflows, assistants, agents, and automation systems powered by AI.

• Implement AI solutions in areas such as customer support, CRM, onboarding, claims, renewals, payments, operations, and internal tools.

• Collaborate with product and engineering teams to transform manual processes into scalable systems that are native to AI.

• Create integrations with LLMs, internal data, APIs, documents, knowledge bases, and business systems.

• Design evaluation, monitoring, and fallback flows to ensure AI outputs are effective, safe, and reliable.

• Rapidly prototype, conduct user or operator testing, and then productionize successful solutions.

• Enhance speed, quality, and consistency in workflows by utilizing AI where it delivers genuine business value.

⛳️ Requirements

• Solid software engineering background, ideally with proficiency in Python and backend systems.

• Practical experience in building with LLM APIs, agents, RAG, workflow automation, or AI tools.

• Capability to integrate AI systems with real products, data, and operational workflows.

• Strong judgment on when AI is beneficial compared to rule-based systems or human oversight.

• Knowledge of evaluation, accuracy, latency, costs, privacy, and potential failure modes.

• Quick builder who can prototype, test, and deploy functional systems.

• Background in fintech, insurance, support automation, CRM, or operations automation is highly advantageous.

🏝️ Benefits

• English is the primary working language for our global teams.

• Proficient English communication skills are required.