Applications Analyst II

This is a fully remote position, open to applicants in New York.

📋 Description

• Maintain certification in the primary EHR module (if applicable) and exhibit proficiency across various applications.

• Independently conduct workflow demonstrations and functional presentations for users and stakeholders.

• Execute advanced system configuration, building, and troubleshooting with minimal oversight.

• Serve as a subject matter expert for designated applications and project initiatives.

• Mentor and provide resources to Application Analyst I staff, aiding in decision-making and prioritization.

• Manage and resolve intricate tickets across several modules, ensuring timely and precise solutions.

• Facilitate end-user training sessions and cross-functional meetings, including cooperation with IT and help desk teams.

• Develop a solid understanding of cross-functional systems, workflows, and the impacts of upstream/downstream processes.

• Collaborate with infrastructure, security, and interface teams to troubleshoot issues and implement solutions.

⛳️ Requirements

• Minimum Required: Two to three (2-3) years of experience in healthcare operations (clinical, patient care, administrative, or revenue cycle), information technology, or health information technology, OR demonstrated competency in the Applications Analyst I role.

• For Epic roles: Current Epic certification(s) OR willingness to travel for training and obtain certification within 90 days of completing training at Epic in the assigned application.

• Preferred: Bachelor’s Degree in a relevant field (information technology or clinical/healthcare fields) and current Epic certification(s).

🏝️ Benefits

• Comprehensive Benefits for Life & Family – We provide medical, dental, and vision coverage starting on the first of the month following hire for employees working 24+ hours/week.

• Additional perks include discounted childcare through Bright Horizons and voluntary benefits such as pet insurance, legal services, and identity theft protection.

• Well-Being & Financial Security – PTO begins accruing from day one, allowing you to take time to recharge.

• We support your long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards.

• 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet.

• Growth That Moves with You – Enjoy access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility.