Application Analyst, Document Accessibility, Alternate Format

This is a fully remote position, open to applicants in New York.

📋 Description

• Implement alternative format regulations, industry benchmarks, and Crawford Technologies protocols.

• Acquire knowledge of and adhere to accessibility standards including WCAG, PDF/UA, and HHS criteria.

• Set up and oversee proprietary software systems, including ICF/INI files and processing logic.

• Develop, test, and sustain automated applications intended for producing accessible customer documents.

• Support document accessibility evaluations and produce assessment reports.

• Collaborate with configuration files, proprietary tools, and version control systems in both testing and production settings.

• Engage in requirements gathering, timeline estimation, and documentation of application modifications.

• Diagnose application issues utilizing diagnostic tools and advice from senior team members while managing incident tickets.

• Relay requirement modifications to the Project Manager.

• Offer training to team members and assist with occasional client training sessions.

• Continuously enhance skills in new tools, programming concepts, and accessibility best practices.

⛳️ Requirements

• Prior programming experience is essential.

• Proficiency in Python – Required.

• A background in development is strongly preferred.

• Experience in backend development is strongly preferred.

• Familiarity with Rexx is not mandatory, but highly desirable and considered a significant advantage.

• Experience with the Eclipse framework is not essential and does not disqualify applicants, but is a valued addition.

• Knowledge of print stream is preferred.

• A professional services background is highly sought after, as candidates from this sector typically possess a strong client-oriented mindset and adaptability.

• Candidates must show the ability to work autonomously with minimal supervision, effectively managing their own workload and priorities.

• Strong critical thinking abilities are crucial — we seek individuals capable of thoughtfully analyzing issues, connecting the dots in complex scenarios, and presenting well-considered solutions.

• Self-awareness is equally valued — we appreciate candidates who recognize their own strengths and limitations, communicate transparently, and are dedicated to ongoing personal development.

• Knowledge of alternate format industry standards is required.

• Competence in creating Accessible PDF documents and familiarity with WCAG Guidelines, HHS, and PDF/UA Standards is an asset.

• A preferred Bachelor's degree in software development or relevant certifications along with proven applicable experience.

• At least 2+ years of experience in a technical field is required.

🏝️ Benefits

• Join a growing company and team.

• Competitive salary (based on experience and position, with eligibility for discretionary bonuses).

• Comprehensive benefits package.

• Medical coverage.

• Dental coverage.

• Vision coverage.

• Short Term Disability insurance.

• Long Term Disability insurance.

• Group and Voluntary Life insurance.

• Paid Sick Time.

• Paid Vacation.

• Paid Holidays.

• Become a part of a rapidly expanding software company.