Application Administrator I

This is a fully remote position, open to applicants in New York.

📋 Description

• The Application Administrator is responsible for constructing, maintaining, monitoring, and auditing on-premise application installations.

• Ensures that security standards are upheld, troubleshoots issues, implements new solutions, and engages in projects aimed at upgrading components or entire systems.

• Offers technical support for both non-production and production environments, which includes troubleshooting and resolving technical issues.

• Conducts research and addresses technical inquiries related to applications, databases, servers, and security configurations, while providing on-call support after hours as specified by application support requirements.

• Oversees non-production and production environments, collaborating with database administrators, security personnel, and systems administrators to enhance performance tuning for applications, databases, servers, and security settings.

• Implements patches and carries out both minor and major application upgrades.

• Actively participates in regular team retrospective activities with a focus on continuous improvement.

• Revises application administration documentation and procedures for the upkeep of applications, databases, servers, and security.

⛳️ Requirements

• A High School diploma along with 1 year of relevant experience is required.

• A Bachelor's degree in a related field such as Computer Science, Information Technology, Mathematics, Statistics, Business, Data Science, or Engineering is preferred.

• Prior experience in the higher education or healthcare sector is preferred.

• Familiarity with interface, networking, design, and relational database technologies is preferred.

• Experience in supporting both Cloud and on-premises applications is preferred.

• Knowledge of multi-tier applications utilizing application and web servers is preferred.

• Experience in project management from planning through execution is preferred.

• Strong verbal and written communication skills are required.

• Proficiency in Microsoft Office suite, including Outlook, Excel, and PowerPoint, is preferred.

• Ability to work both independently and collaboratively as part of a team is required.

• Capacity to quickly learn new technologies and assist team members in adapting to technological changes is preferred.

• A proven record of managing multiple work streams and delivering consistent results is preferred.

• A solid understanding of system and application administration activities is preferred.

• Experience with Oracle, MySQL, MS SQL, or similar database technologies is preferred.

• A solid grasp of the interactions between Web Servers, App Servers, and Databases is preferred.

• A strong understanding of application infrastructure and architecture is preferred.

• Knowledge of Epic Cogito Fundamentals is preferred.

• Familiarity with Epic Security is preferred.

🏝️ Benefits

• Health insurance

• Paid time off

• Professional development opportunities

• Flexible work arrangements