AP Coordinator – Customer Service

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Manage the AP email inbox according to an assigned schedule to ensure adequate coverage for the customer service team.

• Relay invoices to the Invoicing Team for processing.

• Examine statements and investigate any outstanding invoices or credits.

• Address inquiries from suppliers.

• Handle inquiries from internal customers.

• Process invoices using Brainware, including validation and correction of OCR fields.

• Review statements in OnBase, reaching out to suppliers to request any missing invoices or to confirm the payment status of invoices still listed on the statement.

• Respond to calls on the Accounts Payable Primary Phone line and check voicemail, returning calls to suppliers to address their questions.

⛳️ Requirements

• A minimum of three years of experience in accounts payable or accounting, preferably in a hospital setting.

• Intermediate Excel proficiency, with the ability to demonstrate skills in VLOOKUP and similar functions.

• Preferred experience with Workday and OnBase.

• Must be available to work night shifts (US hours) and during Philippine Holidays.

• Must be able to work in Alabang, Muntinlupa when office operations resume (currently temporary WFH).

🏝️ Benefits

• Competitive salary and benefits package.

• Opportunities for professional development and growth.

• Supportive work environment with a focus on teamwork.