Ancillary Applications Analyst

This is a fully remote position, open to applicants in Texas.

📋 Description

• Design, configure, maintain, and enhance clinical and ancillary healthcare applications along with reporting solutions.

• Act as the primary technical liaison for assigned third-party clinical applications and manage vendor relationships.

• Convert operational and clinical business requirements into functional system configurations and technical solutions.

• Configure, test, implement, and support application enhancements, upgrades, integrations, and efforts to resolve defects.

• Monitor, investigate, troubleshoot, and resolve application incidents and support tickets, ensuring compliance with change management procedures.

• Collaborate with cross-functional teams, including Epic, clinical, technical, and training teams, to support integrated workflows and maintain data integrity.

• Design and uphold healthcare integration solutions that align with enterprise architecture standards and meet operational requirements.

• Create and maintain technical documentation, workflows, testing plans, and system support procedures.

• Conduct complex systems analysis, workflow analysis, and data validation activities.

• Develop and execute detailed testing plans to ensure successful implementations, upgrades, and enhancements.

• Address reporting and data analysis needs related to operational, technical, business, and compliance initiatives.

• Lead or participate in small-to-medium-scale projects, taking on technical ownership and accountability.

• Assist with application and integration initiatives associated with acquisitions, ambulatory growth, clinic openings, and operational expansion efforts.

• Engage directly with vendors regarding support escalations, upgrades, interfaces, and ongoing optimization efforts.

• Provide end-user support both remotely and on-site as required.

⛳️ Requirements

• Bachelor’s degree in Computer Science, Information Systems, Healthcare Informatics, or a related discipline.

• Over 3 years of experience in supporting Epic or similar healthcare clinical application systems.

• Experience in supporting healthcare application integrations and workflows.

• Strong troubleshooting, analytical, and systems analysis skills.

• Experience collaborating with vendors, clinical stakeholders, and technical teams.

• Excellent organizational abilities with the capability to manage multiple priorities and projects concurrently.

• An equivalent combination of education and experience may be considered.

🏝️ Benefits

• Salary commensurate with experience.

• Equal Opportunity Employer.