Analyst, Loan Administration Strategy

This is a fully remote position, open to applicants in United States.

📋 Description

• Work collaboratively with leaders in Loan Administration to evaluate needs and create solutions that foster growth and efficiency within the department.

• Organize Loan Administration projects, evaluate and analyze their business impact, and relay updates and activities related to these projects.

• Oversee assigned projects within Loan Administration throughout the project lifecycle, including analysis, specification, design, development, and deployment.

• Ensure that all Loan Administration tasks and projects are completed within the designated timelines and budget constraints.

• Collect and document business requirements, develop case formulations, and engage in the solution design of projects.

• Manage multiple projects concurrently while coordinating with various stakeholder groups.

• Create and implement effective project communication strategies to ensure that stakeholders, team members, and affected parties are fully informed about project objectives, expectations, status, and outcomes.

• Develop key performance metrics, design reporting/dashboard solutions, and advocate for the use of structured data to enhance business performance.

• Responsible for conducting end-user testing for all Loan Administration projects.

• Analyze results and suggest process improvements to leadership.

• Monitor requirements, provide updates, and ensure the quality of solutions throughout the project lifecycle.

• Contribute to project communications, training materials, and business documentation by closely collaborating with the Loan Administration servicing analyst.

• Possess strong business acumen and analytical problem-solving abilities.

• Exhibit excellent verbal and written communication skills.

• Capable of managing multiple tasks and a significant workload with a strong sense of urgency and a focus on results.

• Demonstrate strong oral and written communication skills, along with presentation capabilities to effectively engage with personnel at all organizational levels.

• Proficient in Microsoft Word, Excel, PowerPoint, and Visio.

• Able to interact effectively with senior management as a project advisor.

• Skilled in organizing and prioritizing the work schedules of others over the long term.

• Comfortable working in a project environment and knowledgeable about the application development lifecycle.

• Capable of delivering informative presentations within the organization and addressing groups.

⛳️ Requirements

• Bachelor’s Degree or equivalent professional experience.

• A minimum of three (3) years of experience in mortgage servicing.

• At least three (3) years of experience employing continuous improvement methodologies.

• Proven experience in effectively managing projects under tight deadlines.

🏝️ Benefits

• Comprehensive healthcare plans available for you and your family.

• Additionally, a discretionary 401(k) match of 50% on the first 4% of wages contributed.

• Access to various discounts on fitness, dining, retail, and more through our employee portal.

• Tailored training programs designed to help you advance your career.

• Employee referral bonuses, giving you the chance to earn while helping Carrington and Vylla expand.

• Educational reimbursement opportunities.

• The Carrington Charitable Foundation supports community initiatives that align with the interests of Carrington Associates.