
Analyst II, Global Operations – ITAM, SAM, CMDB Administrator
Posted 1 hour ago

Posted 1 hour ago
This is a fully remote position, open to applicants in Philippines.
• Manage IT Service Management (ITSM), IT Asset Management (ITAM), Software Asset Management (SAM), Configuration Management Database (CMDB), and Discovery Platforms.
• Design and uphold the architecture, data model, and governance of the CMDB.
• Set up discovery functionalities and application dependency mapping.
• Supervise the hardware asset lifecycle and oversee inventory data management.
• Create and sustain software asset records along with licensing governance.
• Execute integrations, automation, and reporting tools.
• Collaborate with stakeholders regarding governance and ownership of processes.
• 3-5+ years of experience in ITSM, ITAM, SAM, CMDB administration, or similar positions.
• Practical administration experience with ITSM, ITAM, SAM, CMDB, or comparable platforms.
• Experience in configuring asset models, software models, and workflows.
• Solid understanding of CMDB concepts and service management processes aligned with ITIL.
• Knowledge of software asset management and licensing frameworks.
• Hands-on experience with discovery or inventory management tools.
• Excellent documentation, reporting, and communication abilities.
• Capability to work collaboratively across various teams.
• Health insurance
• 401(k) retirement plan
• Paid time off
• Flexible working arrangements
• Professional development opportunities
• Remote work options
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