This is a fully remote position, open to applicants in Brazil.

• Record all customer interactions conducted, following the company's processes, to enable tracking and progression of the client.

• Identify customer needs and communicate them to the sales or relationship management teams.

• Stay informed on issues related to the product (business, legislation, technology).

• Currently pursuing a degree in information systems, computer science, administration, accounting, or related fields.

• Familiarity with operating systems.

• Knowledge of databases and networks.

• Understanding of implementation management.

• Experience in the education sector.

• Customer support skills.

• Knowledge in the public sector.

• Familiarity with payroll and human resource management.

• 🍱 iFood card, valid for meals and dining, making your meal times easier.

• 🚀 Career opportunities, as we want you to grow with us.

• 🎓 Education assistance, to enhance your personal development.

• 🏷️ National partnerships, allowing you to enjoy the Governance Brazil Benefits Club.

• 🩺 Unimed Health Plan, extendable to dependents, to ensure well-being.

• 💻 Fleury, streamlining your medical consultations online.

• 🦷 Dental plan, ensuring a healthy smile and ongoing care.

• 👨‍👩‍👧‍👦 Life insurance, for your safety and that of your family.

• 👨‍👩‍👧‍👦 Natality basket, to prepare for the arrival and care of you and your newborn.

• 🎉 Referral bonus for suggesting future employees, because we value those who help us grow.

• 💰 Annual bonus, recognizing your effort and dedication.

• 🎁 Birthday bonus, to celebrate your special day.

• 🏋️‍♂️ Weelhub, to help you maintain your health with access to gyms.

• ✈️ OnHappy, a platform for benefits and discounts on your travels.

• ⏳ Day of Perrengue, your annual day off to enjoy as you wish.

• 🛍️ Colmeia Shop, an exclusive platform with special discounts on products.

• We support the growth and development of our professionals through PDI and annual performance evaluations.

Analista de Suporte Jr – Gestão de Pessoal

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