Analista de Redes – Foco Rede WiFi

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Manage, monitor, and support corporate Wi-Fi environments.

• Conduct troubleshooting for incidents related to connectivity, performance, roaming, authentication, and wireless coverage.

• Operate and maintain Cisco Catalyst Wireless, Cisco Meraki, Huawei, and Aruba solutions.

• Assist in the deployment, expansion, and modernization of wireless environments.

• Execute analyses of coverage, capacity, interference, and user experience.

• Track performance indicators, availability, and quality of wireless connectivity services.

• Support software, firmware upgrades, and technological standardization in wireless environments.

• Participate in projects aimed at evolving the wireless network infrastructure.

• Develop and maintain technical documentation, operational procedures, and knowledge bases.

• Engage with vendors and manufacturers to address incidents, problems, and improvements.

• Collaborate with manufacturers' TACs to manage, monitor, and analyze complex incidents.

• Assist infrastructure, security, operations, and architecture teams in resolving wireless connectivity issues.

• Participate in root cause analysis (RCA) and drive continuous improvement actions.

• Support the maintenance and evolution of environments with 802.1X authentication, WPA2/WPA3 Enterprise, and integration with NAC solutions.

• Work collaboratively with Security, Audit, and Risk teams.

⛳️ Requirements

• Bachelor’s degree completed or in progress in Computer Networks, Computer Science, Information Systems, Computer Engineering, or related fields.

• Experience in managing and supporting corporate Wi-Fi environments.

• Knowledge of IEEE 802.11 technologies (Wi-Fi 5, Wi-Fi 6, Wi-Fi 6E, and Wi-Fi 7).

• Proven experience with at least one corporate wireless platform such as Cisco Catalyst, Cisco Meraki, Huawei, or Aruba; familiarity with multivendor environments is desirable.

• Understanding of wireless management and monitoring platforms.

• Knowledge of wireless controllers, cloud-managed platforms, and centralized management solutions, including Cisco Catalyst Center, Meraki Dashboard, Huawei iMaster NCE-Campus, and Aruba Central.

• Experience in troubleshooting LAN and Wireless environments.

• Familiarity with switching and TCP/IP networking fundamentals.

• Knowledge of network protocol capture and analysis tools.

• Experience in log analysis, event monitoring, and connectivity diagnostics.

• Preferred: experience with Cisco Catalyst Center, Cisco Meraki Dashboard, Cisco ISE or other NAC solutions, Ekahau, Hamina, AirMagnet, or Site Survey tools; automation using Python, APIs, or Ansible.

• Desired certifications: CCNA; Cisco Meraki Solutions Specialist (500-220 ECMS); Cisco Certified Specialist – Enterprise Wireless Implementation; Cisco Certified Specialist – Enterprise Wireless Design; CCNP Enterprise; HCIA-WLAN; HCIP-WLAN; Aruba Certified Mobility Associate (ACMA); Aruba Certified Mobility Professional (ACMP); CWNA – Certified Wireless Network Administrator; Ekahau ECSE Design; Ekahau ECSE Advanced; ITIL Foundation.

🏝️ Benefits

• 14th and 15th fixed salaries.

• Profit sharing (depending on seniority).

• Health and Dental plans with no co-payment.

• Wellness programs with Wellhub (formerly Gympass), Nutrition, Psychology, Labor, Massage, Running group, and local gym.

• Meal Voucher and Food Voucher – flexible percentage on VA/VR cards, with no co-payment.

• Extended maternity and paternity leave.

• Childcare or nanny support for children up to 6 years and 11 months.

• Support for children with disabilities, with no age limit.

• Life insurance.

• Private pension plan up to 8% of salary.

• Training platform – Sicredi Aprende, offering various courses.

• 40-hour work week – utilizing a time bank system.

• Telework assistance (except for positions requiring 100% in-person presence).