Analista Administrativo

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Utilization of event and incident tracking and management tools.

• Monitoring, identifying, evaluating, and coordinating risks.

• Management, resolution, and classification of tickets.

• Coordination of containment measures, eradication, recovery, investigation, and response.

• Proper tracking and documentation, closure, and post-ticket reporting.

• Development and maintenance of response plans.

• Communication with clients for alert reporting and/or telephone support.

⛳️ Requirements

• Professional in the fields of Systems Engineering, Networks, Computer Science, or related areas. Technician, Graduate, or Degree Holder.

• Minimum experience of 9 months to 1 year in analyst roles and management functions.

• Knowledge of tracking tools such as Gira, Excel, Project.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Opportunities for professional development and training.

• Flexible work hours and remote work options.

• Health insurance and wellness programs.