AI Payment Operations Specialist

This is a fully remote position, open to applicants in Ukraine.

📋 Description

• Optimization of metrics within the existing payment infrastructure.

• Continuous development and testing of new hypotheses with full ownership throughout the process.

• Innovative exploration of new growth opportunities, preparation, and entry into new markets.

• Enhancement of infrastructure and processing on emerging markets for the company.

• Feel free to improve existing processes you encounter, or create new ones as necessary.

• Detailed and precise analytics of the payment infrastructure.

• Monitoring and optimization of key performance indicators: payment throughput, fraud rate, chargeback rate, dispute rate, and others.

⛳️ Requirements

• At least 2 years of experience in a B2C product as a Payment Operations specialist.

• Strong interest in AI and automation.

• Pre-Intermediate AI user: familiarity with Claude, Gemini, etc., at a level beyond basic (understanding of prompt engineering techniques, context window operations, and data security principles).

• Understanding of unit economics and subscription monetization models.

• Experience with BI tools (Tableau/Power BI) and ability to formulate technical tasks for the analytics team (if needed).

• Ability to transform and analyze data.

• High proficiency in MS Excel.

• Basic knowledge of statistics.

• Understanding the difference between cohort and calendar analysis, and ability to perform both.

🏝️ Benefits

• Medical insurance.

• Compensation for work with a psychologist.

• Individual benefit for sports activities.

• Breakfasts and lunches (on-site in offices).

• Genesis sports activities: running community, volleyball, yoga (offline); stretching and yoga (online).

• Budget for courses, conferences, and English language learning.