AI Observability & Governance Engineer – Agentic ERP Platform

This is a fully remote position, open to applicants in Malaysia.

📋 Description

• Take charge of the consumer aspect of Rimini Street’s Agentic ERP Platform observability and auditing framework.

• Manage the dual-stream audit logging system, ensuring that each agent action generates a comprehensive and queryable audit trail.

• Create and sustain operational dashboards that monitor platform health, agent activities, policy decisions, model usage, cost, and quality indicators.

• Generate SOX-grade compliance evidence packages on demand for client audits and regulatory assessments.

• Design and provide customer-facing posture reports and alerts that transform signal noise into actionable operational insights.

⛳️ Requirements

• Over 6 years of experience in observability, Site Reliability Engineering (SRE), or platform operations.

• Practical experience in managing distributed tracing, metrics, log aggregation, and dashboard tools at a production scale.

• Demonstrated ability to produce compliance evidence for SOC 2, ISO 27001, SOX, or similar regulatory frameworks.

• Experience with multi-tenant Software as a Service (SaaS) or enterprise platforms where customer-facing reporting is essential.

• Bachelor’s or Master’s degree in Computer Science, Information Systems, Cybersecurity, or a related discipline.

• Certifications related to compliance or auditing (CISA, ISO 27001 Lead Auditor, or equivalent).

• Proficient in English (both written and verbal).

🏝️ Benefits

• Opportunities for professional development.

• Incentives and bonuses.

• Options for remote work.