AI Engagement Lead

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Take full ownership of AI transformation projects as the primary accountable lead, overseeing everything from initial scoping discussions to SOW, kickoff, execution, closure, and expansion, while ensuring alignment with client goals and forgd's standards of excellence.

• Convert vague inputs (such as customer presentations, proposal drafts, discovery notes, and scoping discussions) into organized engagement plans that the architect team can effectively implement.

• Oversee engagement scope, timelines, budgets, resource distribution, and stakeholder communication to guarantee timely and high-quality project delivery.

• Collaborate with Anthropic's customer success and account teams to synchronize efforts on shared clients, ensuring that forgd engagements lead to ongoing Claude activation and growth in usage.

• Foster expansion within the accounts you manage.

• Cultivate relationships with customer stakeholders, ranging from individual contributors to engineering leadership.

• Lead the scoping, pricing, and SOW drafting for new opportunities with GTM, converting identified customer needs into a priced, sequenced engagement plan that the architect team can carry out.

• Develop forgd's delivery framework: create templates, methodologies, and processes that enhance our capacity to deliver consistent, high-quality results—this is a foundational role where your contributions will directly influence our operations and growth.

• Travel to client locations (10–20%) for workshops, milestones, and relationship-building activities.

⛳️ Requirements

• A minimum of 6 years of experience in engagement management or technology consulting, preferably in a model where one individual oversees the customer from scoping through closure.

• A proven history of successfully managing enterprise engagements from start to finish.

• Demonstrated ability to establish and scale delivery processes—you’ve authored the playbooks rather than simply following them.

• A passion for the evolution of software development and genuine enthusiasm for how AI is transforming the engineering landscape.

• Experience in managing executive client relationships, possessing excellent communication skills that resonate with both technical and business audiences.

• Exceptional independence; capable of functioning autonomously in complex, dynamic environments.

• Technical fluency; able to engage credibly with engineers and comprehend AI/ML concepts.

🏝️ Benefits

• Work at the cutting edge: Collaborate directly with Anthropic on customer engagements.

• High-impact work: Assist engineering organizations in transforming their software development processes—focusing on production-ready systems with real constraints rather than mere innovation theater.

• Founding team opportunity: Become a founding team member, where your contributions will directly influence our operational methods and growth trajectory.

• Competitive salary and benefits.

• Flexibility to work remotely.