Affiliate EAP Counsellor, Fluent in Rajasthani

This is a fully remote position, open to applicants in India.

📋 Description

• Act as a clinical partner within Lyra’s network, offering mental health support to corporate employees through various modalities.

• Provide counseling via face-to-face, virtual, and telephonic formats.

• Implement evidence-based, solution-focused interventions designed for workplace wellness and employee care timelines.

• Ensure all case notes are completed within Lyra’s 24-hour documentation compliance timeframe.

• Maintain clinical notes that adhere to global quality standards and audit protocols.

• Authenticate client interactions through Lyra’s official notice system prior to commencing treatment under the EAP.

• Recognize high-risk cases, crises, and clinical red flags, adhering to Lyra’s SLAs for emergency situations.

• Comply with Lyra’s direct-transaction and non-solicitation policies.

• Embody Lyra’s values of clinical excellence, innovation, and empathy.

• Accurately complete clinical and administrative tasks within the agreed-upon SLAs.

• Collaborate with internal operations and clinical oversight teams and engage in the global standard of care.

⛳️ Requirements

• A Master’s degree or higher in Counseling Psychology, Clinical Psychology, MPhil, or PhD.

• A valid professional license or registration to practice counseling in India.

• At least two years of post-qualification clinical experience following the completion of a Master’s degree.

• Previous experience as an EAP service provider is highly preferred.

• In-depth knowledge of short-term, solution-focused therapeutic models.

• Established expertise in EAP services and workplace wellness.

• Proficient in stress management and occupational burnout.

• Skilled in relationship and interpersonal issues.

• Experienced in grief and bereavement counseling.

• Knowledgeable in family/play therapy or specialized creative interventions.

• Exceptional clinical abilities and a strong commitment to evidence-based practices.

• Excellent verbal and written communication skills across various modalities.

• Diligent in maintaining confidentiality, record-keeping, and compliance practices.

• Capable of collaborating with internal operations and clinical oversight teams.

• Fluent in Rajasthani.

🏝️ Benefits

• Competitive compensation package.

• Opportunities for professional development and continuing education.

• Supportive work environment focused on collaboration and growth.