Administrative Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• This role involves preparing files for the reviewer.

• Responsible for logging relevant information into the tracking system and keeping clients updated.

• Strong professional communication and problem-solving skills are essential.

• Ensure the appropriate Appraisal Report and Appraiser Invoice are uploaded to the platform.

• Collaborate closely with the Review Coordinator, Team Lead, and/or Manager on significant matters.

• Quickly inform clients and reviewers when updates are received.

• Oversee the daily review workload for the team.

• Provide courteous and professional customer service aimed at exceeding customer expectations.

• Additional duties include answering phone calls, retrieving voicemails, responding to emails, and using Microsoft Teams for instant messaging.

• Attend and engage in the weekly L10 meeting.

⛳️ Requirements

• A minimum of 1 year of experience in the banking or real estate appraisal sector.

• A keen attention to detail, along with strong written and verbal communication abilities, and efficiency in handling written correspondence via a computer system.

• Proficient in technology, including navigating web browsers and basic office software such as Outlook, Excel, and Word.

• Some familiarity with AI technologies, including Copilot and Claude AI.

• Comfortable working remotely while maintaining a focus on self-improvement and company growth.

🏝️ Benefits

• 3 weeks of paid time off (PTO).

• 13 company-paid holidays.

• Paid parental leave.

• Flexible work environment.

• Medical, Dental, Vision, and 401K plans start on the first of the month following 30 days of employment.