Administrative Assistant

This is a fully remote position, open to applicants in Utah.

📋 Description

• Monitor and respond to parent emails and texts two times a day, in the morning and afternoon.

• Address common inquiries from parents, direct issues that require escalation, and ensure that every parent receives a response.

• Maintain accurate class listings, schedules, locations, and capacities within SportsEngine Motion.

• Update class details as sessions become full, change, or new sessions are introduced.

• Organize, prioritize, and manage the email inbox efficiently.

• Compose standard replies and highlight issues that need the owner's attention.

• Schedule leadership meetings, distribute invitations and agendas, monitor action items, and follow up accordingly.

• Keep trackers, files, and records organized for easy access and to prevent loss of information.

• Check and respond to communications consistently at designated times each day.

• Provide proactive updates on status and identify issues early.

⛳️ Requirements

• Must reside in Utah County.

• Excellent written communication skills: friendly, clear, and professional when interacting with parents.

• Proficient with email, texting platforms, spreadsheets, and web-based applications.

• Dependable computer and internet access.

• Available at regular times each day.

• Capable of monitoring and responding to communications twice daily.

• Self-motivated and able to take initiative independently.

• Consistent and reliable in fulfilling commitments.

• Organized and capable of tracking work autonomously.

• Proactive communicator who shares status updates and addresses issues promptly.

• Quick learner when it comes to new software.

• Experience in youth programs, customer service, or administrative roles is a plus, though not mandatory.

• A brief cover letter/note detailing suitability for the role and an example of taking initiative without prompting.

🏝️ Benefits

• Training & development opportunities.

• Performance-based bonuses.

• Employee discounts available.

• Flexible scheduling options.

• Work from home flexibility.

• Comprehensive training provided.

• Competitive compensation package.

• Positive and enjoyable work environment.