Administration & Sales Support Officer – FMCG Distribution

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Offer daily administrative assistance to the sales team and the broader organization.

• Handle written inquiries and correspondence from clients, suppliers, and internal teams, ensuring communication is prompt, professional, and precise.

• Facilitate customer requests and sales administration tasks throughout the customer journey.

• Create quotations, proposals, sales documentation, and other business-related correspondence.

• Oversee and manage shared inboxes, ensuring inquiries are addressed swiftly and followed up on as necessary.

• Keep accurate records of customers, suppliers, sales, and business activities in relevant systems.

• Execute high-volume and precise data entry while maintaining organized and current business documentation.

• Generate reports, spreadsheets, and other business documents as needed.

• Document and uphold business processes to ensure clear, consistent, and transparent operational methods.

• Identify opportunities to enhance administrative processes, systems, workflows, and overall efficiency.

• Provide general administrative support throughout the organization, including coordinating travel arrangements, meetings, and other operational tasks as needed.

• Assist internal team members with various business administration and operational duties.

• Perform other responsibilities as required at the position level.

⛳️ Requirements

• Preferred: Bachelor’s degree in Business Administration, Office Administration, or a related field.

• Prior experience in administration, sales support, stakeholder coordination, customer service, office administration, or a comparable business support role.

• Proven experience in professional communication with customers, suppliers, and internal stakeholders.

• Outstanding written and verbal communication skills in English.

• Exceptional attention to detail, with strong accuracy in data entry, record-keeping, documentation, and written communication.

• Intermediate proficiency in Microsoft Excel, capable of preparing and updating spreadsheets, reports, and business documents.

• Strong familiarity with Microsoft Outlook, Microsoft Teams, SharePoint, and the Microsoft 365 suite.

• Proven ability to document processes and contribute to initiatives for continuous improvement.

• Excellent organizational, planning, and time management abilities, with the capability to handle multiple priorities.

• Proactive, solution-oriented, and comfortable working independently with minimal supervision.

• Collaborative, adaptable, and hands-on, with the initiative to identify tasks and take ownership of their completion.

🏝️ Benefits

• Permanent remote work opportunity.

• Work schedule: Monday–Friday, 6:00 AM – 3:00 PM PHT (*adjustments will be made for daylight saving time*).

• Health Maintenance Organization (HMO) coverage for 2 dependents and medical reimbursements.

• Government-mandated benefits.

• Opportunities to collaborate with leading companies in Australia and beyond.

• Training programs for professional development.

• Engaging company outings, team-building activities, and wellness sessions.

• Supportive and inclusive company culture.

• Dedicated managers focused on your growth and success.