Accountant – Offboarding, Singapore Clients

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Sleek simplifies back-office operations for micro SMEs through proprietary software and AI, prioritizing customer satisfaction.

• We empower Entrepreneurs to dedicate their time to growing their businesses and engaging with customers. As the number of Entrepreneurs rises globally, we are innovating in a highly profitable sector.

• Our operations span three business segments:

• - **Corporate Secretary:** Automating company incorporation, secretarial tasks, filings, Nominee Director services, mailroom functions, and immigration processes through custom online robots and SleekSign. We are the market leaders in Singapore, holding approximately 5% market share of all new business incorporations.

• - **Accounting & Bookkeeping:** Transforming the landscape of Accounting, Bookkeeping, Tax, and Payroll with our proprietary SleekBooks ledger, advanced AI tools, and exceptional customer support.

• - **FinTech Payments:** Addressing a major challenge for Entrepreneurs by providing digital banking services to new businesses.

• Launched in 2017, Sleek now serves around 15,000 customers from our offices in Singapore, Hong Kong, Australia, and the UK, supported by a dedicated team of about 500 with a startup mentality.

• Following over 70% compound annual revenue growth in the past five years, we have recently secured Series B funding. Sleek has been recognized by The Financial Times, The Straits Times, Forbes, and LinkedIn as one of the fastest-growing companies in Asia.

• **With backing from world-class investors, we are on the path to becoming one of the few cash flow positive, tech-enabled unicorns in Singapore and the Asia Pacific region.**

⛳️ Requirements

• We are seeking an Accountant who is passionate about the following Mission and Outcomes.

• **Mission:**

• To manage client offboarding with precision, efficiency, and compliance by overseeing financial reconciliations and documentation. Ensure transparency, mitigate risk, and uphold organizational standards to facilitate seamless transitions and maintain financial integrity.

• **Outcomes:**

• **Onboarding and Familiarization (1-2 months)**

• - Acquire a comprehensive understanding of company policies, financial systems, and offboarding procedures.

• - Complete training provided by Sleek (both practical and theoretical).

• - Familiarize with existing offboarding workflows and documentation processes.

• **Process Integration (3-4 months)**

• - Start managing basic offboarding cases under supervision.

• - Ensure timely and accurate final account reconciliations and report preparations.

• - Identify inefficiencies or risks in current processes and suggest improvements if necessary.

• **Ownership (5-6 months)**

• - Independently manage client offboarding cases with minimal supervision required.

• - Achieve a thorough understanding of the offboarding process.

• To qualify, you should have a minimum of 2 years of experience as a client-facing Accountant and likely be based in the PHILIPPINES.

• **Must Haves:**

• - Experience in client-facing roles.

• - Background in Xero or similar platforms.

• - Strong command of the English language, both written and spoken.

• - Tech-savvy with experience in Google Docs, spreadsheets, and similar applications.

• - Familiarity with International Financial Reporting Standards (IFRS) and International Accounting Standards (IAS) in practical applications (e.g., Financial Statement Preparation).

• **Nice to Haves:**

• - Knowledge of Singapore compliance, ACRA, IRAS, and experience with Singaporean filings is a valuable addition.

• - Exposure to public practice.

• Behavioral fit is crucial at Sleek, and we seek candidates who have demonstrated the following attributes in their recent roles:

• **Ownership:** Demonstrates reliability and builds trust within the team. We operate swiftly and need assurance that each member will see tasks through to completion and proactively address challenges. Accountability is vital to us.

• **Humility:** Recognizing that there is much we don't know allows for open-mindedness to feedback and a willingness to learn from others. This fosters collaboration and a positive work environment, contributing to self-awareness and emotional intelligence.

• **Structured Thinking:** Our business is complex, involving various services, countries, and cultures. Regardless of whether you are analytical or creative, demonstrating sound judgment is essential for pragmatic solutions that balance organizational, team, and customer needs.

• **Data-driven:** With approximately 15,000 small customers, each decision impacts many more than we realize. It is crucial to utilize solid data to support our strategies and evaluate the success of our initiatives.

• **Ability to handle tough conversations positively:** Difficult interpersonal situations are inevitable in a fast-paced business where individuals care about their work. Those who can engage in tough discussions with kindness foster empathy, trust, and strong working relationships.

• **Tech + services savvy:** As a tech-enabled services company, we automate traditional, manual processes to delight our customers. You will thrive if you understand and are excited about the challenges and opportunities of using software to scale a business.

• **Problem Solving:** You will need to think quickly, as this role requires you to identify, diagnose, and resolve production issues promptly, minimizing downtime. Strong infrastructure and development skills will be leveraged in post-incident reviews to uncover underlying causes and prevent future incidents.

• **Attention to detail:** Managing multiple, complex workstreams from various stakeholders will require you to track everything and recognize when information is missing or inconsistent.

• **Excellent listener and clear communicator:** With diverse nationalities at Sleek, many staff members may not speak English as their first language. To excel, you must be present during calls and ensure you accurately receive and thoughtfully convey messages within the organization.

• **Compassionate:** You will bring empathy to understand the emotions our staff experience and the wisdom to know how best to respond.

• **Analytical Mindset:** A keen eye for detail and a methodical approach to dissecting problems are essential. You excel at analyzing complex systems and processes to identify weaknesses and inefficiencies, enabling you to devise optimal testing strategies. Data-driven decisions enhance testing coverage and performance metrics, ensuring high standards of software quality.

• **Collaboration-Driven:** You thrive in a cross-functional team environment, working closely with developers, product managers, and operations teams to ensure alignment on requirements and testing goals. You communicate effectively, advocate for quality throughout development, and proactively address potential issues before they arise, fostering a culture of shared responsibility for delivering exceptional software.

• **Persuasive:** Many teams at Sleek have a vested interest in SleekBooks, and numerous opinions exist regarding necessary actions. We seek a candidate who listens well, makes others feel heard, and thoughtfully guides them toward action.

• **AI-ready and curious:** While SleekBooks already utilizes AI capabilities, there are many more applications to explore and implement. We want a candidate who can identify additional AI-led applications and assess their practicalities.

• **The interview process:** The selected candidate will go through the following interview stages, which we expect to last no more than three weeks from start to finish. The format (video call or in-person) will depend on your location and the role.

• **Self Video / TA Interview:** A ~30-minute discussion with Talent Acquisition to delve into your last 1-2 roles for a more in-depth understanding of your experience.

• **Case Study:** A ~60-minute conversation with the Hiring Manager, where real-life challenges relevant to this role will be presented, and you will be asked for your approach to resolving them.

• **Soft-skills assessment:** A ~60-minute discussion with a member of the HR or leadership team to explore your recent work experiences and understand your thinking and working style.

• **Offer + reference interviews:** We will extend a non-binding offer verbally or via email, followed by brief phone or video calls with your provided references.

• **Requirement for background screening:** Please note that Sleek is a regulated entity and must conduct varying degrees of background checks based on staff roles. This may include using external vendors to verify:

• - Your education.

• - Any criminal history.

• - Any political exposure.

• - Any bankruptcy or adverse credit history.

• We will request your consent before conducting these checks. Depending on your role at Sleek, an adverse result may prevent you from passing probation.

• By submitting a job application, you confirm that you have read and agree to our Data Privacy Statement for Candidates, available at sleek.com.

🏝️ Benefits

• Additional advantages of working at Sleek include:

• **Humility and kindness:** We prioritize humility, fostering a culture where we don’t take ourselves too seriously and can share a laugh. Kindness is equally essential, as we are dedicated to creating and maintaining a diverse and inclusive environment.

• **Flexibility:** You can work from home five days a week. If you need to adjust your schedule to accommodate family or other needs, we are flexible, as long as you complete your work and communicate proactively. Additionally, you can work fully remotely from anywhere in the world for one month each year.

• **Financial benefits:** We offer competitive salaries and generous paid time off along with holiday schedules. Certain employees may also participate in our employee share ownership plan, allowing them to benefit from our impressive growth trajectory as we strive for a listing on a prominent stock exchange in the Asia Pacific region.

• **Personal growth:** At Sleek, you’ll receive significant responsibility and autonomy while working in a fast-paced environment, allowing you to make decisions, learn from mistakes, and grow. We offer a variety of internal and external training programs, and we aim to leverage AI in our operations, establishing a regional center of AI excellence. Our goal is for you to leave Sleek as a more well-rounded individual and professional.

• Sleek is proudly a certified B Corp. Since our inception in 2017, we have been dedicated to establishing Sleek as a force for good. In just over five years, we have joined a community of industry leaders like Patagonia, Ben & Jerry's, and P&G, all committed to building an inclusive, equitable, and regenerative economy.