Account Manager – Digital Marketing, SaaS

This is a fully remote position, open to applicants in Latin America.

📋 Description

• Take ownership of a revenue and adoption target across a range of agency accounts.

• Propel growth through upselling, cross-selling, and enhanced platform usage.

• Identify opportunities for growth within current agency partnerships.

• Facilitate the conversion of agency engagement into sustainable commercial success.

• Serve as the main point of contact for designated agency partners.

• Assist with the onboarding process and promote the adoption of the SaaS platform among agency accounts.

• Ensure that agencies comprehend and effectively utilize platform insights and recommendations.

• Foster activation, engagement, and long-term retention within your portfolio.

• Offer strategic advice across Microsoft Ads, Google Ads, TikTok, and Programmatic settings.

• Convert platform data and insights into actionable recommendations for agencies.

• Stay updated on trends in paid media, including automation, AI bidding, and audience targeting.

• Maintain relationships with a diverse portfolio of agency partners, varying in size and maturity.

• Collaborate on initiatives with platform partners like Microsoft Advertising and TikTok.

• Work together on co-selling opportunities, incentives, and partner growth programs.

• Oversee account activities, forecasting, and performance tracking within CRM systems (e.g., HubSpot).

⛳️ Requirements

• A minimum of 2 years in account management, customer success, sales, or growth positions.

• At least 1 year of experience with paid media platforms such as Microsoft Ads, Google Ads, TikTok, Meta, LinkedIn, or Programmatic.

• Solid grasp of digital advertising metrics, KPIs, and concepts related to campaign performance.

• Proven experience in managing client relationships and fostering account growth or retention.

• Excellent communication skills, capable of engaging both operational teams and senior stakeholders.

• Ability to manage multiple accounts in a dynamic, portfolio-driven environment.

• Preferred experience in SaaS, ad-tech, or platform-oriented businesses.

• Familiarity with agency settings or channel/partner sales frameworks.

• Exposure to B2B demand generation or Account-Based Marketing (ABM) concepts.

• Understanding of SaaS metrics such as Monthly Recurring Revenue (MRR), churn, Lifetime Value (LTV), and Net Promoter Score (NPS).

• Relevant certifications in Microsoft Ads, Google Ads, or Meta.

🏝️ Benefits

• Fully remote position available from anywhere in LATAM.