Account Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Oversee a portfolio of existing customer accounts to enhance customer retention and foster growth.

• Cultivate long-lasting relationships with over 150 accounts by performing regular debriefs, product demonstrations, and check-in calls.

• Identify growth opportunities within your current client base through referrals and various networking efforts.

• Adhere to the AM Daily Dashboard workflow as outlined in the CRM.

• Keep a well-organized and up-to-date pipeline forecast.

• Communicate and collaborate effectively with the Customer Success and Support teams.

• Actively engage and contribute during team meetings, Slack discussions, and one-on-ones.

• Utilize a variety of communication techniques to proactively engage and expand your accounts.

⛳️ Requirements

• 3-4 years of experience in B2B Sales.

• Previous outbound or prospecting experience is advantageous!

• Proven history of meeting and/or surpassing targets through upselling and growth initiatives.

• Exceptional listening skills.

• Extensive experience working with CRMs such as HubSpot or Salesforce.

• Bachelor's degree or equivalent qualifications.

🏝️ Benefits

• OTE up to $105K CAD + Stock Options + Benefits.

• Three weeks of vacation.

• One week of sick days.

• Three summer days.

• Your birthday is a designated holiday.

• Opportunities to connect with colleagues in person throughout the year.

• Dental coverage.

• Health benefits.

• Life insurance.

• Mental Health Consultations (GreenShields+).

• Access to top-tier hardware and the best collaboration software for remote work.