Account Executive, Cards

This is a fully remote position, open to applicants in Wisconsin.

📋 Description

• Oversee a regular schedule of meetings with each client in your designated territory, both in-person and virtually.

• Inform clients about Fiserv developments and how they influence their organization.

• Foster an approachable atmosphere for clients to engage with you and Fiserv.

• Advocate for and promote collaboration with other Fiserv business divisions to achieve revenue growth, enhance client value, and improve satisfaction.

• Manage client operational escalations to resolution, as well as monitor escalated support tickets, client enhancement requests, and significant Professional Services projects.

• Organize team training on Digital Channels and Electronic Payments products as necessary.

• Formulate and oversee Client Action Plans for key clients, nurture and maintain Client References, and act as the primary contact for addressing client satisfaction concerns.

• Assist with client visits and conferences while ensuring the accuracy of billing.

⛳️ Requirements

• A minimum of 2 years of experience in client relationship management, service delivery, and/or sales directed at C-Level executives.

• Background in electronic banking, mobile banking, and/or payments.

• Bachelor’s degree or equivalent military experience.

• Proficient in eCRM software, such as Salesforce.

• Familiarity with Fiserv account processing products, online banking solutions, and associated business units.

• Experience with Fiserv systems or applications.

• Additional certifications in banking or financial technology sectors are a plus.

• Current valid and unrestricted U.S. work authorization is required for consideration for this position.

🏝️ Benefits

• Fuel Your Life program to support your physical, financial, social, and emotional well-being.

• Paid holidays and generous time away policies.

• No-cost mental health support through Employee Assistance Programs.

• Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.

• Eight Employee Resource Groups to foster a collaborative culture and expand your network.

• Unparalleled professional growth with training, development, and internal mobility opportunities.

• Medical, dental, vision, life, and disability insurance options available from day one.

• Retirement planning and discounted shares with the Employee Stock Purchase Plan.

• Tuition assistance and reimbursement program.

• Paid parental, caregiver, and military leave.