Account Director

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as a primary advisor to clients, translating an in-depth understanding of their subject matter into actionable strategies and tactics that fulfill their objectives.

• Formulate strategies that align with project goals and program objectives.

• Exhibit exceptional attention to detail among team members, consistently delivering work that meets or surpasses expectations.

• Successfully oversee account teams to ensure client objectives are achieved and exceeded.

• Foster agency growth and leadership through financial performance and the mentorship of junior staff members.

• Efficiently manage client budgets, forecasts, and financial planning.

• Collaborate with VPs and SVPs to create client strategic plans and budgets.

• Cultivate and maintain client relationships, promoting organic growth.

• Serve as the primary client contact (leading meetings, providing guidance, and troubleshooting).

• Establish roles and allocate responsibilities within account teams.

• Oversee client budgets, staff distribution, and forecasting.

• Keep senior team members updated on any client, team, or personnel matters.

• Assist in pitch strategy, proposals, and presentations alongside VPs and SVPs.

• Identify and capitalize on organic growth opportunities with current clients.

• Showcase strong management capabilities across agency and client responsibilities.

⛳️ Requirements

• Bachelor’s degree.

• 6-8 years of experience in healthcare public relations or communications, ideally within an agency environment.

• Strong focus on detail.

• Substantial experience in data and regulatory milestones.

• Outstanding written and interpersonal communication abilities.

• Experience in supporting communications for pharmaceutical and/or biotech clients, or similar high-science communications experience is preferred.

🏝️ Benefits

• Monthly reimbursement for cell phone expenses.

• Flexible time off policy.

• Sabbatical program available after 7 years of employment.

• 13 weeks of paid parental leave.

• Ongoing learning and development through the Greatest Potential Self (a proprietary talent program).

• Tuition reimbursement options.

• In-house one-on-one coaching with access to talent and productivity-based assessments.

• Medical concierge service.

• Comprehensive onboarding process, including accessible conversations with leadership.

• 401k plan with company matching and one-on-one financial coaching and education.

• Wellness benefits encompassing medical, dental, vision, and science-backed meditation and mindfulness tools through Headspace.