ABA Scheduling Assistant

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist Scheduling Coordinators with daily administrative tasks and scheduling activities.

• Handle incoming phone calls, emails, chats, and text messages related to scheduling matters.

• Notify employees and internal teams of schedule modifications, cancellations, and coverage updates.

• Accurately document all scheduling communications and keep scheduling information current.

• Aid in managing employee availability, coverage requests, and follow-up on scheduling inquiries.

• Provide professional customer service while ensuring confidentiality and adhering to established scheduling protocols.

⛳️ Requirements

• A high school diploma or equivalent is mandatory.

• Minimum of one year of experience in administrative support or customer service, preferably in a healthcare, behavioral health, or similar environment that demands high-volume communication.

• Must be at ease with making phone calls.

• Effective communication skills through phone, email, chat, and text, with strong verbal and written abilities.

• Exceptional organizational, time management, and communication skills.

• Capacity to multitask, maintain confidentiality, and work independently while also collaborating within a team.

• Proficient in Microsoft Office and/or Google Workspace.

🏝️ Benefits

• Flexible schedules

• Health, Dental, Chiropractic, and Vision Insurance

• Critical Illness, Voluntary Life, Accident, Hospital Confinement, & Basic Life insurance

• 401(k)

• Pet Insurance Discounts

• Paid Time Off

• Company Paid Holidays (6 fixed, 3 floating)

• Professional Development Assistance

• Referral Program

• Tuition Reduction for Partnered Universities: All BHW employees are eligible to enroll in bachelor’s, master’s, and doctoral-level programs and take advantage of discounted tuition with all of our affiliated universities.