Workforce Planning Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the daily operations of the Blueprint platform, including user access, attributes, and permissions management.

• Supervise data feeds and integrations; swiftly identify, troubleshoot, and resolve any system errors.

• Address platform-related issues and escalate technical challenges to the Senior Workforce Manager when necessary.

• Conduct QA and UAT testing on the Blueprint staging site prior to releases, bug fixes, and updates.

• Evaluate and either approve or deny incoming class theme requests in accordance with the music policy.

• Execute manual integration checks between Blueprint and MBO.

• Act as the primary contact for Area Manager inquiries and concerns regarding Blueprint.

• Manage the Blueprint team inbox by prioritizing requests, addressing routine questions, and directing complex issues as needed.

• Assist in the creation of release communications, training resources, and best practices for internal Blueprint users.

• Facilitate office hours sessions through material preparation and Q&A support.

• Cultivate relationships with the Area Manager team to identify scheduling challenges and gather feedback.

• Ensure adherence to brand standards, deadlines, and compliance requirements across all studio locations.

• Monitor recurring inquiries and contribute to SOP updates and training enhancements.

• Participate in cross-functional workforce planning initiatives and reporting across studio locations.

⛳️ Requirements

• 1–3 years of experience in fitness, studio operations, coordination, or an administrative role.

• Proficient in G-Suite, especially Google Sheets.

• Availability for full-time work, totaling 40 hours per week, with the ability to work remotely.

• Preferred experience with scheduling or workforce management systems.

• Familiarity with the Mindbody Business platform is a plus.

• Experience in a high-growth or startup environment is advantageous.

• Previous collaboration with cross-functional teams or support for multi-location operations is preferred.

• Strong skills in data management.

• Capability to handle multiple projects and deadlines in a dynamic environment.

• Exceptional verbal and written communication abilities.

• An analytical mindset with robust problem-solving skills.

• A professional demeanor, reliability, and alignment with [solidcore]’s values and brand standards.

• An entrepreneurial spirit and a readiness to “roll up your sleeves”.

• A collaborative approach with the ability to foster cross-functional relationships.

• A passion for fitness, wellness, and the [solidcore] community.

🏝️ Benefits

• Eligibility for an annual bonus based on performance.

• Monthly stipend for cell phone expenses.

• 401k plan with employer matching.

• Comprehensive health, dental, and vision insurance.

• Flexible paid time off (PTO).

• Complimentary drop-in classes.

• And MORE